Privacy Policy

Effective Date: January 8, 2025

RC City US (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our store, create an account, or make a purchase at www.rccityus.com. By using our services, you agree to the practices described here. Please also review our Terms of Service, Return & Refund Policy, and Cancellation Policy.

1. Information We Collect

• Personal Information: name, email, phone number, billing & shipping address.
• Payment Information: processed securely via Shopify or authorized gateways; we do not store full card numbers.
• Account Data: login details, purchase history, preferences.
• Technical / Analytics Data: IP address, browser type, device identifiers, cookies, usage data.

2. How We Use Your Information

• Process and fulfill orders, payments, returns, and shipments.
• Provide customer service and account management.
• Send order updates, notifications, or marketing communications (with opt-in consent).
• Improve website performance and personalize your experience.
• Comply with legal, tax, and fraud-prevention obligations.

3. Disclosure of Information

We share limited information with trusted service providers (e.g., payment processors, logistics, analytics, marketing partners) to operate our business. We may also disclose information when required by law or to prevent fraud or misuse. We do not sell personal data for money.

4. Your Privacy Rights

Depending on your state of residence (e.g., California, Colorado, Virginia, Connecticut, Utah), you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of “sales,” “sharing,” or “targeted advertising.”
• Limit the use of sensitive personal information.
• Appeal a denied privacy request.

To exercise your rights, contact us at support@rccityus.com or use our Your Privacy Choices page.

5. Cookies & Tracking Technologies

We use cookies and similar tools to improve our services and deliver relevant content. Some cookies enable advertising that may be considered “targeted advertising” or “sharing” under U.S. laws. You can manage your cookie preferences through our consent banner or visit the opt-out page.

6. Global Privacy Control (GPC)

If your browser sends a valid Global Privacy Control (GPC) signal, we will honor it as a request to opt out of any data “sale,” “sharing,” or “targeted advertising” for that device and browser.

7. Data Retention & Security

We retain personal information as long as necessary for order fulfillment, legal obligations, or legitimate business interests. We use administrative, technical, and physical safeguards to protect your information, but no method is completely secure.

8. Contact Information

RC City US is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information, mobile number, or messaging consent details with any third parties for marketing or advertising purposes.

Last updated: October 10, 2025